The VA Roadmap Course: Terms of Purchase

We are so excited that you are planning to purchase our course, The VA Roadmap. Before you buy the course there are a few things you need to know about what you are purchasing, what you can expect and the support you will get from us. Please read the terms below and if you have any questions once you’ve finished please do not hesitate to get in touch and we'd be happy to chat further. 

The terms and conditions set out below apply to your purchase of the self-study programme, “The VA Roadmap Course” offered by Laura Weeden and Claire Ward, trading as Virtual Co. Please read them carefully as they affect your rights and liabilities under law and set out the terms under which Claire & Laura “we”, “us” or “our”  provide services to you, as purchaser of the The VA Roadmap Course. These terms are subject to any rights you have under consumer law to which we are bound to and which cannot be waived.

Course Outline

The VA Roadmap Course is a self-paced programme designed to provide aspiring and new Virtual Assistants with the knowledge, tools, and strategies to confidently build a scalable, sustainable business. Through step-by-step modules, live support, and practical exercises, this course will guide you in defining your niche, mastering essential skills, and aligning your business with your goals and values. 

Course Specifics

Upon successful purchase of the course, you will receive access to the full VA Roadmap Framework, which includes:

• Seven comprehensive pre-recorded modules, covering every step of building your VA business.
• A downloadable workbook packed with practical exercises to help you implement what you learn.

This combination of resources ensures you have everything you need to confidently create and grow your VA business.   

It is not intended that you will finish the course with a fully established and operational VA business. The VA Roadmap Course provides strategies, methods, and practical tools to help you build the foundation of a scalable, sustainable VA business aligned with your goals.

It is your individual responsibility to apply what is shared and taught in the course to your unique circumstances, both during the course and afterwards. Each participant’s starting point, progress, and level of commitment to the course will differ.

The aim is that upon completing the course, you will have gained valuable knowledge, actionable strategies, and the confidence to take the next steps in creating and growing your VA business.

Please be aware that the course is delivered entirely in English and no translations are provided for videos or text.

Payment Terms

The cost of the programme is one payment of £222 or two payments of £111 payable in two consecutive months from the date of purchase. All purchases are final.

Support

The aim for this course is that you should be able to access the course material with ease. Should you require any technical support in respect of your PDF download or accessing the pre-recorded videos then we are happy to help you to get up and running. Please email [email protected] and you will receive a reply between Monday to Friday from 9am until 5pm. 

Once you have finished going through the course material you may wish to further develop and grow your VA business. We also offer our VA Membership, a supportive community designed to help you stay connected, grow your skills, and navigate the challenges of running a VA business with confidence.

If you’d like to explore one-to-one coaching or learn more about joining our VA Membership, please email us at [email protected]. Please note that additional charges apply to these services.

We’d love to support you on the next stage of your journey!

Privacy and Confidentiality

Your privacy and protection of your personal data is important to us. We will keep your personal data confidential and will never share it with unconnected third parties. Your payment information will be processed by a secure third-party processor. We will be provided with your email address and name but never be provided with your financial information. 

Please be aware that some training sessions may be recorded and your name and image/video may be captured. The recordings of the training will be kept and made available to others on the course. If you provide or share any information within these sessions about yourself or your business that information will be shared within the group. Should you not wish to be recorded please ensure that if you attend any training your camera is switched off and your name field is changed to “Attendee” with your initial so that support can still be offered but no personal identifiable information will be captured. 

For more detail on how we manage your data you can view my/our privacy policy here https://www.virtualco.uk/privacy-policy.

Refunds and Cancellation 

As you are purchasing digital content which includes data which is produced and supplied in digital form you are only entitled to a refund in limited circumstances.  In purchasing the course you are waiving your rights to a refund unless the statutory circumstances for refunds are met. 

Should you consider that the digital download is faulty for any reason then please confirm so immediately and a further copy will be provided. Should you have any concerns or questions please contact us on [email protected].

Intellectual Property 

You will be provided with course materials. At all times, even following purchase, the intellectual property rights and copyright connected with those materials remain with us, Virtual Co. You have the right to use the materials as learning tools but you are not permitted to duplicate, imitate or provide copies to third parties whether for free or as part of a sale. 

Feedback and Complaints

If you have any feedback about the course please do share it with us. It is always great to receive words of praise and also helpful to get constructive comments. We really hope that you love this course as much as we do but if you would like to make a complaint this should be made to made in writing to [email protected]

General

Throughout the programme we will be available by email Monday to Friday between 9am to 5pm. We will respond as soon as possible and within 48 hours during the hours stated. 

We intend to rely on the written terms set out in these terms and conditions in respect of the course delivered to you. These written terms shall constitute the entire agreement between us.

If any provision or part-provision of these terms and conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any such modification or deletion shall not affect the validity and enforceability of the rest of these terms and conditions.

Behaviour

It is requested that at all times your behaviour towards others is polite and respectful. We will not be held responsible for the behaviour or actions of any other course participant. Should your behaviour be deemed offensive or inappropriate We reserve the right to remove you from the programme with immediate effect.

These Terms are governed by English law. The Courts of England & Wales have exclusive jurisdiction over any matter and proceedings arising out of your purchase of the course.